AI agents · 4 minFeatured
AI agents in business: which use cases should you choose?
Choose a useful first AI agent use case with practical examples, a selection framework, human oversight and clear launch criteria.
Read the guidePractical answers to help you prepare your project.
Choose a use case, define your needs and identify what to check before development starts.
18 guides available
AI agents · 4 minFeatured
How to estimate an AI agent budget
Break down an AI agent budget into development, operation and improvement, with a worked example and a planning worksheet.
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Products & architecture · 4 minFeatured
From AI proof of concept to production: essential checks
Turn an AI proof of concept into an operational capability with quality checks, access controls, monitoring, failure handling and clear ownership.
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AI strategy · 4 min
Build or buy an AI solution: how to decide
Compare custom development, existing software and a hybrid approach based on business fit, integration, data, risk and total cost.
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AI strategy · 5 min
Calculating AI project ROI: costs, benefits and decision criteria
Assess an AI project with an explicit method covering the baseline, full costs, observable benefits, risks and decision threshold.
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AI copilots · 4 min
Designing a business AI copilot: architecture, data and guardrails
Design a copilot around real work, with business context, sources, permitted actions, interface choices, human approval and quality measurement.
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AI agents · 5 min
Evaluating an AI agent: how to build a reliable test plan
Build an AI agent test plan covering case sets, success criteria, prohibited actions, human review and the decision to launch.
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Products & architecture · 5 min
Modernising a business application without rebuilding everything
Evolve a business application in stages through diagnosis, boundaries, stable interfaces, progressive migration and outcome measurement.
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AI product · 3 min
AI product discovery playbook
From opportunity to production scope: structure the decisions before development.
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Automation · 2 min
Is your workflow ready for AI automation?
A checklist to assess the process, data and governance before starting a pilot.
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Engineering · 4 min
Organizing product teams in the age of AI agents
Define decisions, assisted tasks and reviews to keep a clear product direction.
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AI agents · 4 min
AI agent requirements: what should you define?
Prepare actionable AI agent requirements covering tasks, data, tools, permissions, human review and measurable acceptance criteria.
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Products & architecture · 4 min
AI agent security: define access and responsibilities
Frame AI agent security through permissions, data boundaries, sensitive actions, human approval, incident handling and maintenance ownership.
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AI agents · 4 min
AI agent, chatbot or automation: how do you choose?
Compare chatbots, workflows and AI agents through user needs, expected actions, available data and the control your organisation requires.
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Automation · 4 min
Automating customer requests with AI: where should you start?
Structure customer request handling through classification, context, drafts, approvals and exceptions while keeping control of customer relationships.
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Products & architecture · 4 min
Choosing an AI development partner: useful questions to ask
Compare AI development partners through practical criteria covering discovery, architecture, integration, evaluation, handover and operations.
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AI agents · 4 min
Enterprise RAG: prepare a useful knowledge base
Prepare documents for enterprise RAG with a clear scope, access rights, traceable sources, updates and answer evaluation before rollout.
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Products & architecture · 4 min
Integrating AI into an existing application: a staged approach
Add AI to an existing application through workflow selection, architecture, permissions, interface design, evaluation and staged rollout.
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